Information Systems in Global Business Today

* Finely tuned Business Processes+Information Systems=Agility, Efficiency,
Quality
* Smart Systems and Smart Ways of Working
Toyota-9 million vehicles sold in 2006
*Quality and reliability is the gold standard of the industry
*Customer loyalty is high
*Sales without heavy discounting
* Auto industries
-Tough competition
-Unfaithful customers
-To survive:Bring new models rapidly to market as economically as
possible
* Vehicle order management system
-Oracle E-Business Suite
-Includes several business processes
*Customer
Select a car and various options
Tinted windows, navigation systems
*Dealer
-Configure cars with all of the options in front of customers
-Locates the best available cars and options
-Place orders through national distributors
*National distributors
-Consolidate orders from dealers
-Place order through Toyota Motors Europe
-Monitor orders
-Swap cars with dealers
*Toyota Motors Europe
-Consolidate orders
-Place orders with Toyota factories
-Ship and invoice cars to national distributors